Worldwide shipping & Production Times

OUR CUSTOM PRODUCTION

How long does it take to receive an order?

We offer two types of products:
• in-stock
• made-to-order
RETURNS & EXCHANGES outside Europe
Measure twice and discuss your purchase with us upfront.
Sending products back and forth across the continents is expensive.
After we produce your custom item, and send it across the world, its not possible to refund your money.
All purchases outside Europe are final.

We always make sure the product will fit your dog perfectly, if you provide correct measurements. 
Thank you for understanding.

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In-Stock Products:
These items are ready to ship within 1–3 business days.

Stock availability may vary, and we often have additional ready-to-ship pieces that are not listed online.

If you need fast shipping, we may not have the exact item in stock, but we can often ship an alternative that is available.
Please contact us via WhatsApp before placing your order to check current availability.

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Made-to-Order Products:
Production usually takes up to 10–20 business days, depending on the product.

All Poodle Supply products are designed and produced locally, in small batches, as part of a small independent brand.
We do not resell mass-produced items — everything is made in-house, which directly affects production times.

Fluffy Magnetic Collars are always made to order and have the longest production time, as they are the most complex to produce.

Production is often faster than stated, but timelines cannot be guaranteed due to the local and small-scale nature of our production.

If you need your order urgently, we offer Express Production as a paid option at checkout.

If you have a specific deadline or special request, please contact us via WhatsApp before placing your order and mention it in the checkout note.

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Important Notes:
• All production and shipping times are stated in business days (Monday to Friday, excluding holidays).
• During busy periods (such as Christmas or Black Friday), production times may be longer.

 

WORLDWIDE SHIPPING TIMES

Please allow 10-20 business days for custom production of purchased products.

In case you cant wait, please upgrade to EXPRESS PRODUCTION SERVICE at the checkout. Your order will be processed in 3 business days, and then shipped.

After production, your order is being shipped with methods below.
We always ship with tracking service. 

Česko
3 EUR – Zásilkovna Points – doručení 2. den
5 EUR – GLS Domů – doručení 2. den

Osobní vyzvednutí (po dohodě)
Poodle Supply Studio
JAWA Factory (U Trati 44, 100 00, Praha Strašnice) - Mapa

Slovensko
4 EUR – Zásilkovna Points – doručení 2–4 dny
5 EUR – GLS Domů – doručení 2–3 dny

Poland
Standard Delivery
8 EUR – UPS – 2–4 days estimate

 

Europe
Standard Delivery
8–12 EUR – UPS – 2–10 days estimate

Express Delivery
22–40 EUR – FedEx – 1–7 days estimate

UK
Standard Delivery
22 EUR – Postal Service – 14–21 days estimate

FedEx Economy
35 EUR – FedEx Economy – 8–12 days estimate

FedEx Express
40 EUR – FedEx Express – 3–6 days estimate

USA
Standard Delivery
24 EUR – USPS – 14–30 days estimate

FedEx Economy
35 EUR – FedEx Economy – 8–12 days estimate

FedEx Express
40 EUR – FedEx Express – 3–6 days estimate

ASIA
Standard Delivery
23 EUR – Postal Service – 14–30 days estimate

FedEx Economy
35 EUR – FedEx Economy – 8–12 days estimate

FedEx Express
40 EUR – FedEx Express – 3–6 days estimate

CANADA
Standard Delivery
24 EUR – Postal Service – 14–30 days estimate

FedEx Express
40 EUR – FedEx Express – 3–6 days estimate

SOUTH AMERICA
Standard Delivery
27 EUR – Postal Service – 14–30 days estimate
WITHOUT TRACKING

AUSTRALIA
Standard Delivery
27 EUR – Postal Service – 14–30 days estimate
WITHOUT TRACKING

FedEx Express
48 EUR – FedEx Express – 3–6 days estimate